Frequently Asked Questions

Y7 Logistics is a licensed and bonded FMCSA freight broker (MC #1741537, USDOT #4427359), not a carrier. That means Y7 arranges your transport by matching your vehicle with carriers through Central Dispatch, each checked for FMCSA authority and a current COI before dispatch rather than owning the trucks that haul it. Brokers are regulated under 49 CFR Part 371 and, unlike carriers, do not carry the vehicle themselves. Y7 also holds a $75,000 BMC-84 surety bond as federal law requires. Working with a broker matters because a good one vets the carrier's active insurance and safety record before your car is ever loaded.

The carrier hauling your vehicle carries the cargo insurance, not Y7. As a licensed FMCSA broker, Y7 does not insure cargo; instead it verifies each carrier's active certificate of insurance (COI) through Central Dispatch before dispatch and books only carriers with valid coverage, typically $100,000 to $250,000 or more. If your vehicle is damaged in transit, the claim is filed against the carrier's cargo policy, so always note any new damage on the Bill of Lading at delivery to document it. See how we walk personal-car shippers through this on our ship my car page.

You pay Y7 one clearly stated dispatch fee and nothing more: dealers pay $50 per vehicle when they pay the carrier directly, or the dealer-only $60 price when Y7 handles the carrier payment; exporters pay $50 per vehicle with carrier-payment handling included; individual customers pay $75 per vehicle or 10% of the carrier price, whichever is greater; the carrier's rate is always separate from the Y7 fee and shown to you at cost. Y7 adds no spread and no hidden markup on the transport itself, which is the core difference from an auction's in-house transport desk, where the carrier rate is usually bundled with an undisclosed margin. With Y7 you see the carrier's actual rate on a signed dispatch sheet, so the price is fully itemized rather than a single padded number. That transparency is why brokered dispatch often costs less than the auction's bundled quote for the same lane; compare the math on our auction transport savings breakdown.

Request a quote through Y7's online form, the client portal, or the Telegram bot (@y7dispatch_bot), and an estimate for your route arrives automatically; a dispatcher then confirms the exact price within 2 business hours (Mon–Fri, 9:00–18:00 ET). To quote accurately, Y7 needs the vehicle's year, make, and model (or VIN), the pickup and delivery locations, and your preferred dates; for auction vehicles, the lot number helps too. Quotes reflect real current carrier rates on your lane, not a padded placeholder, and there's no obligation or charge to get one.

For individuals and dealers, there is no prepayment of Y7's fee: you pay Y7's dispatch fee right after Y7 assigns the carrier and sends you the driver's contact details. If you pay the carrier directly on delivery, nothing else is paid in advance. If you ask Y7 to pay the carrier, you prepay the carrier cost before Y7 assigns the carrier. The carrier's rate is always separate from Y7's fee: most often cash or certified funds on delivery (COD), or prepaid through Y7 with a signed dispatch sheet showing the carrier's actual rate. Exporters are invoiced for Y7's $50 dispatch fee weekly, every two weeks or monthly. Carrier payments work differently: Y7 pays the carriers it assigns to your loads, so the funds for those carriers are confirmed before a load is dispatched. Y7 accepts wire transfer, ACH, Zelle, Venmo and PayPal; no cards. ACH, Zelle and Venmo need a US bank account, so a company outside the US pays by wire transfer or PayPal. There is never a transport markup baked into what you pay the carrier, and you'll always know both numbers before your vehicle is dispatched.

Track your shipment through Y7's client portal, the Telegram bot (@y7dispatch_bot), or email and SMS updates at every milestone, from carrier assignment to delivery. Once a carrier is assigned, the driver's direct phone number appears in your portal for real-time coordination. Every update and document is logged in writing, so nothing important lives only in a phone call, and existing customers have round-the-clock access for shipment-related questions.

Once a carrier is dispatched, the drive typically takes 1–4 days for routes under 500 miles and 2–7 days for 500–1,200 miles (Y7's New Jersey-inbound dispatches, 27 August 2025 to 23 July 2026); coast to coast typically takes 7–12 days. Before that, assigning a carrier typically takes 1–2 days on active lanes. Route, season, weather and driver hours change these times; they are typical, not a promised window. For state-to-state specifics, see our state to state car shipping guide.

Y7 arranges vehicle transport across all 50 US states and to major US export ports, including Newark, Houston, Savannah, Baltimore, Los Angeles, and Jacksonville. Coverage includes door-to-door residential and dealer pickups, all major auctions (Copart, IAAI, Manheim), and auction-to-port export runs. Because Y7 books from the national Central Dispatch carrier network, capacity isn't limited to one region. Popular lanes include Texas auto transport, Florida car shipping, and Massachusetts car shipping.

All your documents, the Bill of Lading (BOL), invoices, receipts, and carrier insurance proof, are handled digitally and stored in your Y7 client portal within 24 hours of each milestone. The BOL is signed at both pickup and delivery, with condition photos attached at each touchpoint. For the physical handoff, once the carrier is assigned, you receive the driver's contact details and can reach the driver directly to arrange pickup and delivery. Learn what to check on the Bill of Lading before you sign.

Car shipping cost depends on distance, vehicle size, open versus enclosed transport, and current market conditions on your lane, plus Y7's flat dispatch fee. For a full breakdown of what drives the price and how to time it, see our car shipping cost guide.

No. Y7's quote is itemized: the carrier's actual rate plus a flat dispatch fee, with no transport markup, and any inoperable-vehicle surcharge disclosed up front. See exactly what's included, and what isn't, on our car shipping cost breakdown.

Open transport is the affordable default that safely carries most vehicles, while enclosed transport adds weather and road protection for high-value, classic, or low-clearance cars. Our open vs enclosed guide walks through when the extra cost is worth it.

Yes. Y7 books carriers equipped with winches for non-running, salvage, and auction vehicles, usually for a modest additional fee disclosed in your quote. See requirements and pricing on our salvage car shipping page, or read the full non-running vehicle playbook.

Yes. Y7 handles gate passes, lot releases, and buyer paperwork for pickups from Copart, IAAI, Manheim, and other major auctions nationwide. See lane-specific details for Copart shipping, IAAI transport, and Manheim transport.

Dealers pay Y7 $50 per vehicle when they pay the carrier directly on delivery (COD), or $60 per vehicle when Y7 handles carrier payment. The carrier rate stays separate and has no Y7 markup. See payment terms on our dealer transport page.

There is no long-term contract or minimum volume. Higher-volume accounts can receive dedicated dispatch support and lane-specific carrier-rate planning, but the Y7 fee does not change with volume. Details are on our dealers page.

On active lanes Y7 typically assigns a carrier in 1-2 days, after checking its FMCSA authority, current COI and Central Dispatch history. Pickup is typically 1-3 days from the moment the release slot is obtained, though busy Copart yards can be 2-4 days out for an appointment and weather, season, weekends or a carrier breakdown can extend it, so we prioritize pickup inside the auction's free storage window to limit fees. See how dealer auction dispatch works on our dealer auto transport page.

Yes. Y7 manages Copart gate passes, IAA buyer letters, and lot releases as part of dealer dispatch, so your team doesn't chase paperwork. See the dealers overview, or the step-by-step Copart gate pass guide.

Yes. Dealer accounts support multiple users with shared order visibility, so your buyers and back office see the same up-to-date status. Learn more on our dealers page.

Yes. Y7 moves dealer-to-dealer trades and delivers vehicles directly from your lot to retail customers, door to door. See options on our dealer auto transport page.

Recurring transport, yes: Y7 sets up repeat lanes from Manheim, ADESA, ACV, and other auctions for high-frequency dealers. Volume pricing, no: the Y7 fee is the same per vehicle at any volume, and the carrier rate is set per load. See lane details on our Manheim transport page.

Y7 prioritizes auction-to-port runs to hit vessel cut-offs, typically dispatching within the auction's free storage window and coordinating directly with port warehouses. See timelines on our exporters page and the auction-to-port transport guide.

Y7 arranges the domestic auction-to-port leg and coordinates with your freight forwarder for the ocean leg, keeping the handoff clean so nothing stalls dockside. Details are on our exporters page.

Y7 delivers export vehicles for both containerized and RoRo (roll-on/roll-off) shipping, staged to your forwarder's booking. See how the container-versus-RoRo decision affects your timeline in our Copart international shipping guide.

Y7 delivers to major US export ports including Newark, Houston, Savannah, Baltimore, Los Angeles, and Jacksonville. See port-by-port details on our door-to-port transport page.

Missing a vessel usually comes down to a late title, gate pass, or dock receipt, not the trucking. Our exporter documentation checklist lays out exactly what to have ready and when, so the auction-to-port handoff stays on schedule.

No. Y7 does not store or hold vehicles. When a vessel slips or a gate pass is delayed, Y7 re-times the pickup or the port delivery to your booking; while the car waits, the auction or the port warehouse holds it and sets any storage charge. See how we handle export exceptions on our exporters page.

Yes. Y7 moves Copart purchases from the yard to your chosen US export port, handling gate passes and lot releases along the way. See the full process in our Copart international shipping guide.

Yes. Y7 delivers EVs and Teslas to US export ports with the battery charge level and handling steps that carriers and forwarders require. See specifics on our electric vehicle port delivery page.